Shipping Policy

Processing Time:
All orders are processed within 1-2 business days. Please note that processing times may vary during peak seasons or holidays.

Shipping Costs:
Shipping costs vary based on the destination and will be calculated at checkout. Below are our shipping zones and estimated costs:

United States:

  • Standard Shipping: Free – Estimated delivery time: [7-14 days]

Canada:

  • Standard Shipping: Free – Estimated delivery time: [7-10 days]

Europe:

  • Standard Shipping: Free Estimated delivery time: [7-14 days]

Other International Destinations:

  • Shipping costs and delivery times will vary. Please use our shipping calculator at checkout for accurate rates.

International Fees:
Customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. We recommend checking with your local customs office for specific information.

Order Tracking:
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this to monitor the status of your shipment.

Delayed or Lost Shipments:
If your order does not arrive within the estimated delivery time, please contact us at kallistronstore@gmail.com. We will assist you in tracking your shipment.

Returns & Exchanges:
For information on our return and exchange policy, please refer to our RETURN POLICY. For international orders, please note that you may be responsible for return shipping costs.

Thank you for shopping with us! If you have any questions or concerns about shipping, feel free to reach out to our customer service team at kallistronstore@gmail.com.

Any issues or questions? Leave it here.

Frequently asked questions:

Q: Can I expect to recieve a full refund?

A: Yes, if there seems to be a mistake with your order or issue with the product make sure to send us an email at kallistronstore@gmail.com and expect a response within a maximum of 24 hours.

Q: Do you ship internationally?

A: Yes, we currently ship internationally, all standard deliveries are 100% free.

Q: What are your delivery times like?

A: Currently as of 2024 we expect that most orders should take around 5 days to arrive in the UK and between 7-14 days internationally.